Meet Our Staff


Click on one of the people below to find out more information.

  • Kitty VanBortel
    Founder
    585-721-0580


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  • Ruth Perrin
    Assistant to the President
    585-721-0538

    "I work for Kitty because she is the one of the most kind, honest and fair people I have ever met."

    As Kitty's assistant, Ruth is the go-to person when you need to get in touch with Kitty or check her schedule. Ruth spent six years as a Sales Consultant and Manager in the communications industry before turning to the automobile industry. Her automobile industry experience includes time as a salesperson, finance manager and sales manager before taking on the role of Assistant to the President. Customer service is Kitty's number one priority, so that's Ruth's first priority as well-and she means it when she says, "Don't hesitate to call me when you need me!"
    When she's not serving Van Bortel customers, Ruth enjoys snowmobiling with the family, cross-country skiing, biking and reading. In 1998, Ruth was voted Employee of the Year.

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  • Suzanne McFarland
    Office Manager
    585-869-3203

    "I like the fact that this business is run by a woman. Everyone is very nice here?it's a nice place to work."


    With years of experience as a bookkeeper at another dealership, Suzanne McFarland made the move to Van Bortel Subaru in 2002 and took over the responsibilities of accounts receivable and payable, account analysis, check processing, dealer trade transactions, and more. Suzanne is married and the mother of two grown children and three stepchildren, and she is enjoying a new house and gardening in summer.

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  • Rhonda Antinarella
    Human Resource Manager
    585-869-3207

    "Women bring the innate qualities of compassion and empathy to a dealership.  The strong women here have made it possible for Van Bortel Subaru to change the rules of owning a vehicle." - Rhonda Antinarella


    "We shall someday be heeded, and .... Everybody will think it was always so, just exactly as many young people think that all the privileges, all the freedom, all the enjoyments which women now possess always were hers. They have no idea of how every single inch of ground that she stands upon today has been gained by the hard work of some little handful of women of the past." - Susan B. Anthony

     

    In 2001, Rhonda started at Van Bortel Subaru as controller after several years as an Office Manager at another dealership. She took on the added responsibility of Chief Financial Officer in 2004, which added final review of all financial records and transactions to her already impressive list of job tasks: human resources, computer administration, and overall supervision of the financial side of the business. When not buried in spreadsheets, Rhonda finds time in Volunteer work as a Leader for a Girl Scout troop and President of a not for profit organization at her daughter's school.  She enjoys reading, going to the theater, and traveling with her husband and two daughters.

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  • Tim Johnson
    Controller
    585-222-0310


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  • Samantha Ellis
    Accounting Assistant
    585-869-3249

    "I chose to work for Van Bortel Subaru because I enjoy the family oriented atmosphere.

    Samantha began working for Van Bortel's in 2013 while still pursuing her Business Degree, which she also earned in 2013.

    She lives with her parents, sister and the family basset hound.

    Samantha loves to read, play piano, bake and cook and run.

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  • Danielle Devito
    Assistant Title Clerk
    585-869-3263


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  • Tammy Alwardt
    Assistant Title Clerk
    585-869-3227


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  • Peter Rosser
    New Car Sales Manager
    585-869-3211

    "Because of Kitty's philosophy about selling cars, we get to match people with the cars that are best for them. We make the same money no matter what you buy-so we can put you in the car that's right for you."

    Pete Rosser arrived at Van Bortel Subaru in 1995 with considerable retail sales experience. His long career at this dealership began while Kitty Van Bortel was still selling cars herself every day-so he learned his skills directly from her, and internalized her fair-deal philosophy. Pete lives in Victor with his wife and three children (including twins), and he plays golf and many other sports. Peter was voted Employee of the Year in 2002.

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  • Ben Wakefield
    Assistant Used Car Manager
    585-869-3217

    Ben found Van Bortel Subaru as a customer prior to becoming an employee. The best part is that everything about the great customer experience is true! Ben graduated from Cazenovia College with a Bachelor's of Science in Psychology. While attending Cazenovia, he worked at B.J's Wholesale Club during his breaks. Ben enjoys cooking, spending time with his friends and trying new restaurants in the area.

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  • Jeremy Vitale
    585-222-0334


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  • Karl Lindemuth
    Sales Consultant
    585-415-8785

    "It's very family oriented and very fair here. Van Bortel Subaru is far more ethical than anything I've ever experienced anywhere else. Being part of something great is very appealing."

    Karl joined the Van Bortel staff in 2003 shortly after he moved to Rochester from his native Washington, DC. His experience with auto sales stems from the years he spent in New York City, where he was a business manager with Saab.  He and his family have owned over a dozen Subarus, so he leapt at the chance to work for Van Bortel. Karl lives in Victor, and enjoys traveling to visit friends and family in both the US and Europe.

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  • Vince Bovenzi
    Internet Sales Manager
    585-869-3215

    "I wanted to work for Kitty Van Bortel because of her great customer service reputation and her business philosophy.."

    Prior to becoming a Sales Consultant for Van Bortel Subaru in 2009, Vince owned and operated a telecommunications and marketing company for 9 years. After he graduated from the University of Dayton, he was in commercial lending for 3 years. Vince lives in Ogden, plays keyboard and guitar in a Christian band and likes to work out.

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  • Shawn Pies
    Sales Consultant
    585-869-3205

    In 1990 Shawn secured his first automotive sales position. He then joined Van Bortel Subaru in 1997 for 8 successful years and moved on to an outside sales position selling heavy equipment for 5 years. In 2010, Van Bortel Subaru welcomed Shawn, with his 20 years of sales experience, back to the Sales Team. When he's not at the dealership, Shawn spends time with his three children.

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  • Theresa Scott
    Sales Consultant
    585-222-0332

    "Everything you hear about us is true! Every deal is upfront and honest. It makes it so easy to be yourself here. I can build a rapport, become friends with my customers."

    Theresa arrived at Van Bortel Subaru in 1998 to apply for a receptionist position, but Kitty observed her bubbly personality, reviewed her resume-including retail management experience-and hired her on the spot for sales. The youngest of 17 children, Terry grew up in East Rochester and now lives in Penfield with her three children. Being with her kids is the highlight of her day, but when she gets a free moment, she also enjoys reading.

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  • Jim Pennell
    Sales Consultant
    585-869-3271

    "I am extremely happy to be a member of the Van Bortel Subaru team.  I'm able to sell a great product at a dealership that is not only very fair and honest, but where excellent customer service is the priority."

    In addition to his 5 years as an automotive salesperson, Jim owned a high-end audio/video store in Rochester for 24 years.  He enjoys listening to music, watching movies, and spending time with his family.

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  • James Bertino
    Salesperson
    585-869-3283

    James started working at the dealership in 2005 while he was attending college pursuing his Bachelor's degree in History/Education.  While still working, he then went on to earn his Master's Degree in International Studies.

    In his spare time, he gets outdoors and enjoys boating and fishing.

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  • Andy Bolton
    Salesperson


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  • Cody Barkley
    Sales


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  • Kevin O'Dea
    Sales
    585-222-0335


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  • Sherry Guest
    Sales Assistant


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  • Kyle Ghostley
    Sales Assistant


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  • David Schneider
    Sales Assistant


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  • David Kazer
    Business Manager
    585-869-3253


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  • Nichole Locke
    Business Manager
    585-869-3252


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  • Michael Hryhorenko
    Business Manager
    585-222-0351


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  • Jeff Ellis
    Parts Manager
    585-869-3222

    "I like the Van Bortel philosophy, and the way Kitty does business."

    Jeff should know that since he's been the Parts Manager at Van Bortel Subaru since 1995!  Prior to that, he had 17 years of parts and management experience.

    He lives with his wife Lori, 2 daughters Jessica and Samantha and their dog Ringo.  Jeff's hobbies are playing guitar and the piano.

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  • Shane Hergeshell
    Parts Assistant Manager
    585-869-3222

    After running and owning his own landscape business and doing carpentry and flooring work, Shane stared working in the Parts department for Van Bortel Subaru in 2006.

    He likes to work on his car, hunt, fish, snowboard and mountain bike when he's not at the dealership.

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  • Nate Schapp
    Parts Associate
    585-869-3214

    Nate came to work for Van Bortel Subaru in 2005 because he wanted to work with his friend Jim Shaw. Prior to that, he spent 3 years doing carpentry work.

    When he's not working, snowboarding and motorcycling are top priorities.

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  • Chris Foisy
    Parts Associate
    585-869-3214


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  • Jacob Drier
    Parts Consultant
    585-869-3224


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  • Todd Coon
    Parts Associate


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  • Tom Hendrickson
    Service Manager
    585-222-0370


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  • Paul Schmitt
    Shop Foreman

    Paul has been with Van Bortel Subaru since 1993, is a Senior Master Technician and was promoted to Shop Foreman in 2009. He was recognized as Employee of the Year in 2005 and lives in Honeoye with his wife and young son.

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  • Robert Black
    Shop Foreman
    585-924-5230

    "I like working with a good quality, well-made product, and with the people at this dealership."

    With nearly twenty years of auto service experience to his credit, Bob Black is a Senior Master Technician with a degree in automotive technology from SUNY Morrisville. He came to Van Bortel in 1996, and now supervises a team of Subaru technicians, applying his general knowledge as well as his special expertise in electrical and engine performance. Bob lives in Canandaigua with his wife and son, and travels to Florida, Virginia and other points south on his vacations.

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  • Marnie Race
    Service Advisor
    585-869-3220

    "I decided to work at Van Bortel Subaru after talking with all my friends who own Subaru's and loved the way they were treated here. The people are great!"

    In 2003, Marnie joined us with 13 years of Social Work experience as a Rehabilitation Coordinator and an Admissions Coordinator. Prior to that, she attended St. Bonaventure University where she earned a B.A. degree in Psychology. When she's not at the dealership, Marnie canoes, hikes and runs her own dog obedience school. In 2006, Marnie was voted Employee of the Year.

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  • Gary Rood
    Service Advisor
    585-869-3250

    "I chose Van Bortel Subaru because of their high level of Customer Satisfaction. Now I can treat customers the way they deserve to be treated."

    Gary came to Van Bortel Subaru in 2003 with 14 years of Service Advisor experience in the automotive industry and is ASE Certified. He also served 4 years in the Navy. An avid outdoorsman, Gary hunts, fishes, and golfs when he's not enjoying time with his family.

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  • Steve Sevensma
    Service Advisor
    585-869-3213

    "Van Bortel Subaru's and Kitty's reputations are what brought me to the dealership as a Service Advisor."

    Steve joined the Service Team in 2007 with over 21 years of Service and Parts experience. He is married with a young daughter at home and is an avid outdoors-person.

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  • Steve Mueller
    Service Advisor
    585-869-3223

    "I was recommended by the Assistant Service Manager at Van Bortel Ford to work at Subaru because of their reputation for customer satisfaction."

    Steve was a store manager with BF Goodyear for 18 years and brings that valuable experience to the Van Bortel Subaru Service Department as a Service Advisor. He is a family man with 2 young children and considers himself a history buff who enjoys reading in his free time.

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  • Shane Reisinger
    Service Advisor


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  • David Mackey
    Service Advisor


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  • Bob Heil
    Service Advisor


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  • Joey Gacioch
    Service Assistant


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  • Bobbi Shaffer
    Service Assistant
    585-924-5230

    "I love Kitty's radio commercials and how she always wants to please the customer unlike other dealers where you can tell they are in it only for the money."

    Bobbi began working at Van Bortel in 2013 after having worked with children for 9 years; 7 years teaching gymnastics.  She has a loving family, a dog and two cats and enjoys playing guitar and playing with the puppy.

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  • Cassandra Conklin
    Service Administrator
    585-222-0315


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  • Todd Coggeshall
    Technician
    585-924-5230


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  • Tim Smith
    Senior Master Certified Technician
    585-924-5230

    "I chose to work for Kitty because of the great product and the people,"

    Tim started working at Van Bortel Subaru in 2002 with 10 years of technical experience behind him.

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  • Eric Lerner
    Technician


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  • William Krieger


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  • Mike Mortimer
    Technician


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  • Tony Gale
    Technician


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  • Melody Hood
    Customer Relations Manager/Warranty Administrator
    585-869-3206


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  • Trace McCarthy


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  • Derry Stewart
    Shuttle Driver
    585-770-3380


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